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Delivery & Returns

Shipping

Good News! We are dispatching as normal and ensuring contactless delivery.

Shipping is free today, you will automatically receive a tracking number when your order has been shipped. You can track it directly in your email.

Delivery times will be between 5 - 14 business days to most countries, a bit longer during the holidays.

* All shipping times does not include clearance/customs delays as it will be depending on your country.

If you placed an order and didn't received any confirmation email, please let us know, we will make sure to give you an update!

Please contact us at info@belfans.com if you have any questions or issues! We reply within 24 hrs.

Returns

We want you to be 100% satisfied with your Befans purchase!

If we made a mistake or the item arrived defective, please contact us at info@belfans.com and we’ll make things right.

Items in new condition can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable.